Guest communication
From pre-arrival questions to in-stay requests, we handle approved messages, record complaints, and escalate urgent issues.
Remote co-hosting. Real operational clarity.
More hosting.
Less chasing.
Guest messages, turnovers, and maintenance follow-ups shouldn’t run your day. Staypilot coordinates the details remotely, alongside your local team.
For UK holiday-rental hosts and growing property teams.
The Staypilot approach
Every task. An owner. A next step.
Our commitments
Clear from day one.
Defined hours. No 24/7 assumptions.Your tools. Authorized access.Your team. Your approval.
01 / Your remote operations desk
Behind every stay,
a clearer workflow.
Keep the people who know your properties. Add a dedicated coordination layer to connect guests, cleaners, and authorized maintenance providers.
Remote support, not on-site management.
Your local partners handle physical tasks. You retain control over financial decisions, safety concerns, and approvals outside our agreed scope.
Cleaning & linen coordination
We align your existing cleaners with arrival and departure schedules, share instructions, and request completion confirmation.
Check-in & check-out
Approved access instructions, departure reminders, and special requests stay connected to your operations calendar.
Maintenance follow-ups
Every reported issue gets a log, an authorized provider, and a next action. Repairs and compensation remain subject to your approval.
Operations reporting
A concise weekly or monthly summary makes completed tasks, open issues, and recurring problems visible.
02 / A scope that fits
Start focused. Grow deliberately.
Introductory pricing proposals in USD, subject to workload validation. Final scope and fees are agreed before a paid pilot.
Starter Support
Basic administrative support for one to three properties.
$149 / month
Operations Support
Guest communication and cleaning coordination for a small portfolio.
$349 / month
Growth Partner
Broader coordination, reporting, and higher agreed workload limits.
$699 / month
Every agreement defines property limits, workload, channels, response hours, and exclusions. Extended coverage and larger portfolios require a custom quote.
Request a custom scope →Ready for a less reactive day?
Let’s take the daily chase
off your plate.
Tell us about your properties, local team, and biggest bottleneck. We’ll explore a clearly scoped paid pilot together.